Privacy and Cookie Policy

Fai events (“us,” “we,” or “our”) manages the website (referred to as the “Service”). 

This page serves to inform you about our policies concerning the gathering, utilization, and disclosure of personal data when you utilize our Service, as well as the options available to you regarding that data.

We utilize your data to offer and enhance the Service. By using the Service, you consent to the gathering and utilization of information as outlined in this policy. Unless expressly defined otherwise in this Privacy Policy, the terms utilized in this Privacy Policy hold the same meanings as those in our Terms and Conditions, which can be accessed at [website URL].

DEFINITIONS


Service: The Service refers to the website operated by Fai events.

Personal Data: Personal Data pertains to information about a living individual that can identify that person, either directly from the data or in combination with other information that we possess or are likely to obtain.

Usage Data:Usage Data is data that is automatically collected, either generated through the utilization of the Service or obtained from the Service’s infrastructure itself. This can include details like the duration of a page visit.

Cookies: Cookies are small pieces of data stored on your device, such as a computer or mobile device.

Data Controller: The Data Controller is the natural or legal entity responsible for determining the purposes and methods of processing any personal information. In the context of this Privacy Policy, we serve as the Data Controller for your Personal Data.

Data Processors (or Service Providers): Data Processors (or Service Providers) are individuals or entities that process data on behalf of the Data Controller. We may engage the services of various Service Providers to enhance the efficiency of data processing.

Data Subject (or User):A Data Subject, also known as a User, is any living individual who uses our Service and is the subject of Personal Data.

INFORMATION COLLECTION AND USE
We gather various types of information for different purposes in order to enhance and provide our Service to you.

TYPES OF DATA COLLECTED

Personal Data

During your use of our Service, we may request you to furnish us with specific personally identifiable information that can be utilized for contacting or recognizing you (“Personal Data”). Such personally identifiable information may encompass, but is not restricted to:

  • Email address
  • First name and last name
  • ‘Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may utilize your Personal Data to get in touch with you through newsletters, marketing or promotional content, and other information that could be of relevance to you. You have the option to decline receiving any or all of these communications from us by adhering to the unsubscribe link or instructions included in any email we send.

Usage Data

We may additionally gather data on how the Service is accessed and utilized (“Usage Data”). This Usage Data might encompass information like your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you browse, the date and time of your visit, the duration of time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data

We may employ and retain information about your location, provided you grant us permission to do so (“Location Data”). This data is used to offer features within our Service and to enhance and tailor our Service.

You have the option to enable or disable location services at any time while using our Service, by adjusting your device settings.

Tracking & Cookies Data

We utilize cookies and similar tracking technologies to monitor the activity on our Service and retain specific information.

Cookies are files containing a small amount of data, which may incorporate an anonymous unique identifier. These cookies are sent to your web browser from a website and are stored on your device. Additionally, we employ tracking technologies such as beacons, tags, and scripts to gather and monitor information, as well as to enhance and analyze our Service.

You have the option to instruct your browser to reject all cookies or to notify you when a cookie is being sent. Nevertheless, please be aware that if you choose not to accept cookies, certain parts of our Service may not be accessible to you.

Here are some examples of the types of cookies we use:

Session Cookies: We utilize Session Cookies to run our Service.

Preference Cookies: Preference Cookies are employed to remember your preferences and various settings.

Security Cookies: Security Cookies are used for security-related purposes.

USE OF DATA

Fai Events utilizes the collected data for a variety of purposes, including:

  • Providing and maintaining our Service.
  • Notifying you about any changes to our Service.
  • Allowing you to engage in interactive features of our Service when you choose to do so.
  • Offering customer support.
  • Gathering analysis or valuable information to enhance our Service.
  • Monitoring the usage of our Service.
  • Detecting, preventing, and addressing technical issues.
  • Furnishing you with news, special offers, and general information about other goods, services, and events that we offer, similar to those you have already purchased or inquired about, unless you have opted not to receive such information.

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), Fai event Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Fai event Limited may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

RETENTION OF DATA

Fai Events will keep your Personal Data for as long as needed to fulfill the purposes outlined in this Privacy Policy. We will use and retain your Personal Data as required to meet our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Additionally, Usage Data will be retained by Fai Events for internal analysis purposes. Typically, Usage Data is stored for a shorter duration, unless it is necessary for enhancing security, improving Service functionality, or mandated by legal obligations for longer retention periods.

TRANSFER OF DATA

Your information, including Personal Data, may be moved to and maintained on computers situated outside of your state, province, country, or another governmental jurisdiction, where data protection laws may vary from those in your jurisdiction.

If you are situated outside the United Kingdom and decide to provide us with information, please be aware that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, signifies your agreement to this data transfer.

Fai Events will take all reasonably necessary measures to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless sufficient controls are in place, including the security of your data and other personal information.

DISCLOSURE OF DATA

BUSINESS TRANSACTION

In the event that Fai Events is engaged in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

DISCLOSURE FOR LAW ENFORCEMENT

In specific situations, Fai Events may need to disclose your Personal Data as mandated by law or in response to valid requests from public authorities, such as a court or government agency.

LEGAL REQUIREMENTS

Fai Events may disclose your Personal Data in the sincere belief that such action is required for the following purposes:

  • To fulfill a legal obligation.
  • To safeguard and uphold the rights or property of Fai Events.
  • To prevent or investigate potential misconduct related to the Service.
  • To ensure the personal safety of Service users or the general public.
  • To safeguard against legal liability.

SECURITY OF DATA

We prioritize the security of your data; however, please be aware that no method of transmitting data over the Internet or electronically storing it can be guaranteed to be 100% secure. While we make every effort to employ commercially acceptable methods to safeguard your Personal Data, we cannot assure its absolute security.

“DO NOT TRACK” SIGNALS

We do not endorse the Do Not Track (“DNT”) feature. Do Not Track is a preference that you can configure in your web browser to indicate to websites that you do not wish to be tracked.

You can activate or deactivate the Do Not Track feature by accessing the Preferences or Settings page of your web browser.

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Fai event Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you would like to know what Personal Data we have collected about you and wish to have it removed from our systems, please get in touch with us.

Under certain circumstances, you have the following data protection rights:

  • The right to access, update, or request the deletion of the information we have about you. Whenever possible, you can access, update, or request the deletion of your Personal Data directly within your account settings. If you are unable to perform these actions on your own, please contact us for assistance.
  • The right to rectification. You have the right to have your information corrected if it is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right to restriction. You have the right to request that we limit the processing of your personal information.
  • The right to data portability. You have the right to receive a copy of the information we have about you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time, especially if Fai event Limited relied on your consent to process your personal information.

Please be aware that we may ask you to verify your identity before addressing such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

SERVICE PROVIDERS

We may enlist the services of third-party companies and individuals to help with the operation of our Service (“Service Providers”). These Service Providers may act on our behalf to deliver the Service, provide Service-related functions, or assist us in evaluating how our Service is utilized.

These third parties are granted access to your Personal Data solely for the purpose of carrying out these tasks on our behalf and are required not to reveal or employ it for any other objective.

ANALYTICS

We may engage third-party Service Providers to oversee and assess the utilization of our Service.

Google Analytics

Google Analytics is a web analytics service provided by Google, which tracks and reports on website traffic. Google utilizes the data collected to monitor and analyze the usage of our Service. This data is also shared with other Google services, and Google may employ this collected data to customize and personalize advertisements within its advertising network.

You have the option to prevent your activity on the Service from being shared with Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visit activity with Google Analytics.

For more details regarding Google’s privacy practices, please refer to the Google Privacy & Terms web page: (http://www.google.com/intl/en/policies/privacy/).

BEHAVIORAL REMARKETING

Fai Events employs remarketing services to display advertisements on third-party websites to you after you have visited our Service. Both we and our third-party partners utilize cookies to inform, optimize, and deliver ads that are tailored to your previous visits to our Service.

Google AdWords

Google AdWords remarketing service is offered by Google Inc.

If you wish to opt out of Google Analytics for Display Advertising and customize the ads on the Google Display Network, you can do so by visiting the Google Ads Settings page: Google Ads Settings.

Google also suggests installing the Google Analytics Opt-out Browser Add-on, which is available at this link, for your web browser. This add-on empowers visitors to prevent their data from being collected and utilized by Google Analytics.

For additional information regarding Google’s privacy practices, please consult the Google Privacy & Terms web page: (http://www.google.com/intl/en/policies/privacy/)

Facebook

Facebook remarketing service is provided by Facebook Inc.

To gain a better understanding of interest-based advertising from Facebook, you can visit this page: (https://www.facebook.com/help/164968693837950).

If you wish to opt out of Facebook’s interest-based ads, you can follow the instructions provided by Facebook on this page: [Opting Out of Facebook’s Interest-Based Ads].

Facebook follows the Self-Regulatory Principles for Online Behavioral Advertising as established by the Digital Advertising Alliance. You also have the option to opt out of Facebook and other participating companies’ practices through the Digital Advertising Alliance in the USA at [AboutAds], the Digital Advertising Alliance of Canada in Canada at [YourAdChoices], or the European Interactive Digital Advertising Alliance in Europe at [YourOnlineChoices]. You can also manage your preferences using your mobile device settings.

For further information regarding Facebook’s privacy practices, please refer to Facebook’s Data Policy: [Facebook Data Policy].

PAYMENTS

Within our Service, we may offer paid products and/or services. In such cases, we utilize third-party services for payment processing, such as payment processors.

Please note that we do not store or collect your payment card details. This information is directly provided to our third-party payment processors, and their handling of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards established by PCI-DSS, as overseen by the PCI Security Standards Council, a collaborative effort involving brands like Visa, Mastercard, American Express, and Discover. The PCI-DSS requirements are in place to ensure the secure handling of payment information.

The payment processors we collaborate with include:

Stripe

Their Privacy Policy can be accessed at Stripe Privacy Policy.

PayPal or Braintree

Their Privacy Policy can be viewed at PayPal Privacy Policy.

These links will provide you with more information on how these payment processors handle your data and ensure the security of payment information.

LINKS TO OTHER SITES

Our Service may include links to other websites that are not operated by us. Clicking on a third-party link will take you to that third party’s website. We highly recommend that you review the Privacy Policy of each website you visit.

Please be aware that we have no control over, and bear no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

CHILDREN’S PRIVACY

Our Service is not intended for use by individuals under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please get in touch with us. If we become aware that we have collected Personal Data from children without proper verification of parental consent, we will take measures to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may revise our Privacy Policy periodically. Any changes will be communicated by posting the updated Privacy Policy on this page.

We will also notify you through email and/or a prominent notice on our Service before the changes take effect, and we will update the “effective date” at the top of this Privacy Policy.

We recommend that you periodically review this Privacy Policy for any updates. Changes to this Privacy Policy become effective when they are posted on this page.

CONTACT US

If you have any inquiries or concerns regarding this Privacy Policy, please do not hesitate to reach out to us using the following contact information:

By email: hello@fai.events

By Whatsapp: +44 7488 884365

By phone: +44 7488 884365